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Home > Services > International Services
International Services

The World Is A Small Place

volunteerThese stories have a common thread: humanitarian assistance from the American Red Cross. When war, upheaval, or natural disaster disrupts normal communication, the Red Cross springs into action, its array of international social services bringing hope and help to those whose world has spun out of control. (more)

The international social services of the Red Cross include: The tracing, message, and reunion services that the Red Cross provides for thousands of families separated by war each year are set forth in the Geneva Conventions — treaties signed by nearly all nations to set standards for human treatment of people in wartime. In its Congressional charter of 1905, the American Red Cross is also charged with assisting victims of international disaster.

American Red Cross Workers know that humanitarian assistance encompasses the emotional as well as the hysical well-being of those affected by international conflict and disaster. When separated families lose contact, the feel worlds removed from one another. And they suffer.

The Red Cross helps ease that suffering. Mobilizing the vast network of the International Red Cross and Red Crescent Movement — the International Committee of the Red Cross (ICRC), over 160 national societies, and the Magen David Adom society of Israel — the Red Cross can break the silence of imposed separation. Its worldwide communication and location system has brought comfort to countless people around the globe.

The international social services of the Red Cross include:

Locating missing loved ones
The American Red Cross works with other national societies to trace family members in the midst of war, civil unrest, or disaster in other countries. Requests are accepted from any individual at local Red Cross chapters or offices on U.S. military installations worldwide. Depending on circumstances, searches may continue for months or years and may end with the confirmed death of a relative. Yet many who grieve also express relief at learning the fate of a loved one. And sometimes, searches end with joyous reunions.

Exchanging family messages
When regular channels of communication are severed during war, the Red Cross provides a conduit for separated family members to exchange messages. Your local chapter or station provides the link to families caught in conflict around the world. Red Cross Messages may originate with someone in the community — often a recent immigrant or refugee — who requests assistance. Or a chapter may deliver messages from almost anywhere in the world. Thanks to this global network, civilians, prisoners of war, detainees, and their loved ones are less alone.

Making international disaster relief inquiries
When earthquakes, severe storms, and other natural disasters strike, normal lines of communication may be disrupted for some time. Families in the U.S. who are anxious about the welfare of relatives in a disaster-stricken area can call on the Red Cross. When the national society of the country where the disaster occurred is able to accept inquiries, information will be channeled back through local Red Cross chapters.

Making health and welfare inquiries
In peacetime as well as in the midst of conflict, whenever normal communication is disrupted, the American Red Cross makes every effort to obtain information about loved ones. Whenever possible, concerned families will be kept abreast of the whereabouts and well-being of relatives until normal communication resumes.

Securing ICRC travel documents
When people who are displaced, stateless, or refugees lack the necessary documents to resettle permanently in a country where they are welcome, the American Red Cross works with the ICRC to handle requests for appropriate travel documents.

Providing information and referral services
The Red Cross provides timely, helpful information on a broad range of other services, including requests for international health and welfare reports, family reunification and other international casework services, as well as referrals to other public or private agencies. Your local chapter or station also accepts requests for ICRC Certificates of Captivity, important documents used by former civilian detainees and prisoners of war to verify or substantiate their claims.

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